Help
Phone Support
Toll Free: (800) 714-5580
Fax: (248) 588-0414
Local Phone: (248) 680-4646
Email Support
E-mail: info@generalbanksupply.com
Shipping Information
All shipping charges are prepaid and added to the invoice. A minimum shipping and handling charge of $8.75 will be added to all orders. General Bank Supply must be notified within 30 days of receipt of product of any shipping discrepancies. Orders are shipped F.O.B. Troy, MI or point of origin.
Product Returns
A Return Authorization number from General Bank Supply must be received prior to the return of any merchandise. All returned shipments must be prepaid. Returned merchandise is subject to a 20% restocking fee. No returns of special orders and customized products.
Placing an Order
Orders may be placed by phone, fax or online. Minimum order amount is $25.00. Please make sure to include product name, full description and quantity desired. We will be also happy to provide you with a quotation for volume purchases, size variations and for items you cannot locate.
Frequently Asked Questions
Can items be imprinted with my information?
Yes, many items can be imprinted with your name and logo. Imprinted items are normally available to ship within 3-4 weeks of imprint approval. Please call customer service at (800) 714-5580 to discuss your needs.
Can items be shipped via expedited services such as next day or second day delivery?
Yes, these methods are available for items that are available for immediate shipment. Please call customer service for availability.
Can items be shipped outside the Continental United States?
We currently only ship to locations within the Continental United States.
Can we request special locking systems such as master keyed or keyed alike lock series?
Yes, we can customize keying systems on many products. Please call customer service for availability.
Are there other available material colors for bank bags?
Yes, many bank bags can be customized with additional color choices. Please call customer service for availability.
Can you customize bag sizes to meet our specific needs?
Yes, we can assist you with your custom bag needs. Please call customer service for assistance.